< Acquired Vision
Policies

Refund Policy

How refunds work for Lobby & Ledger purchases. Last updated: October 28, 2026

If a Lobby & Ledger product you bought isn't a fit for you, email us at support@lobbyandledger.com and we'll refund what you paid in full, sales tax included. That covers the Lobby & Ledger Markup unlock ($25 one-time, plus applicable sales tax) and Weekly Hours Log Plus ($5 one-time, plus applicable sales tax). There's no deadline, and you don't need to explain why.

How it works

  1. Email support@lobbyandledger.com from the address you used to buy, with your order number if you have it, and tell us which product.
  2. We'll refund your original payment method. It usually shows up within 5 to 10 business days, depending on your bank.
  3. Keep the software. Your license stays active, and you don't have to delete or return anything.

Every purchase is a one-time payment. Nothing renews, and there's no contract to cancel. The Weekly Hours Log and the Markup trial are free, so there's nothing to refund.

This refund promise is in addition to any rights you have under the law, not in place of them. Lobby & Ledger is a product line of Acquired Vision Inc.

Disclaimer and limit of liability

Our products are provided as is, and our liability is limited. See "Provided as is" and "Limit of liability" in our Terms of Use, which apply to every product.

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