This policy explains what Acquired Vision Inc. ("we," "us") collects through the Lobby & Ledger website and products, and how we use it. Questions: support@lobbyandledger.com.
1. What we collect
- When you sign up for a free download or the Markup trial: your name and email address, through a Zoho Forms sign-up form, and whether you ticked the optional marketing box.
- When you buy: your name, email, billing details and order details, collected by Zoho Billing. Zoho Payments processes your card or bank payment. We see the payment status and the last digits of your card, never your full card number.
- When you email support: your email address and what you write, which we receive through Zoho Mail.
- When you visit the site: our web host keeps standard server logs, such as IP address, browser type, pages visited and time. We don't use analytics or tracking cookies. The site, sign-up forms and checkout may set only the cookies they need to work. If we ever add analytics, we'll update this policy first.
- Inside the software: nothing. Markup and the Hours Log store your records on your own device and don't send them to us.
2. How we use it
- To deliver your download and license, process your payment and keep tax and accounting records.
- To answer support requests and send messages about your order.
- To know who's using the software, and to send occasional product updates. You can unsubscribe anytime.
- To send marketing email, but only if you ticked the optional marketing box.
We don't sell or rent your personal information, and we don't share it for cross-site advertising.
3. Email
Sign-up uses double opt-in, so we email you only after you confirm your address. Every product-update or marketing email has an unsubscribe link, and you can also unsubscribe by emailing support@lobbyandledger.com. Even after you unsubscribe, we may still send messages needed for an order you placed, such as a receipt or a replacement download link.
4. Who we share it with
We share it only with the service providers that run our site and store, and only for those purposes:
- Zoho: Forms, Campaigns, Billing, Payments and Mail.
- Our web host.
- Our accountant and tax authorities, as needed for tax records.
We may also disclose information if the law requires it.
5. How long we keep it
We keep sign-up records until you unsubscribe or ask us to delete them. We keep purchase records as long as tax law requires, generally several years. We keep support email as long as it's useful for helping you.
6. Your choices
Email support@lobbyandledger.com to see, correct or delete your information, or to stop all email. We'll respond within 30 days. We'll keep only what tax law requires for past purchases.
7. Security
We use reputable providers and limit who can access your information. No system is perfectly secure, but we'll notify you as the law requires if your information is compromised.
8. Do Not Track
Our site doesn't change its behavior in response to browser "Do Not Track" signals. We don't track you across other sites.
9. Children
Our products are for working adults. We don't knowingly collect information from children under 13. If you believe a child has signed up, email us and we'll delete it.
10. Changes
If we change this policy, we'll update the date above. If a change is significant, we'll tell people on our email list.
11. Contact
Acquired Vision Inc. Email: support@lobbyandledger.com